The Image & Etiquette Institute offers interactive educational seminars and workshops ranging from two hours to two days. The programs are customized to meet your company’s specific objectives. We work with employees at every level of your organization:
- Senior Executives
- Middle Managers
- Sales Teams
- International Managers
- Customer Service Personnel
- New Hires
- Entry Level Young Adults
Executive Presence: The New Professional Image
This program reviews the Ingredients of a Polished Appearance and Manner, Positive Body Language, How To Read People, and Clarifies Professional Casual Attire.
Your Competitive Edge: The Fundamentals of Business Etiquette
Participants will be empowered with confidence and authority in all their business dealings after this seminar. Topics to include: Making Proper Handshakes, Introductions, Good Eye Contact, Respect for Boundaries, Understanding Cultural Differences, and the nuances of Male & Female Working Relationships.
Branding a Professional Image
Specially created training program for corporate New Hires, Junior Level Employees, and Sales Associates, to help improve their overall performance. The program is presented in three Workshops, in order to give the participants an opportunity for personal consultations, and to help them absorb the skills needed to acquire a more polished presence and manner. It has successfully been presented during one week, but can easily be spread over a month to accommodate scheduling.
How Not to Be a Business Casual- Casualty!
This seminar introduces the concept of style and the difference between Tailored Attire, Professional Casual Clothing and Leisure Wear.
Participants will learn how to maintain a professional appearance while being comfortable in softly tailored clothing. They will understand the difference between the different power levels of dressing, and how to use Color and Accessories to create their own personal style. Included in discussion will be camouflage techniques for figure flaws, and proper fit.
Finessing The Business Meal
Whether as Host or Guest, this seminar builds confidence to conquer any dining situation. Participants will learn silverware and place-setting savvy, Body Language at the table, the Art of Small Talk, Napkin Etiquette, How to Pass and Serve Food, Proper use of Wines, the American and Continental Style of Eating, How to handle a Cocktail Reception and Buffet.
On-Site Performance Coaching
Roslyn Rolan offers customized coaching sessions for mid and Senior Level Executives who interact with customers or the general public on a regular basis. This in-house service strengthens their professional presence and manner, in a minimum of 16 hours. She will help them achieve more polish in their body language, take them shopping, to hair stylists, to update their appearance, as well as train them in all aspects of their communications.
*All seminars include audio-visual presentations, demonstrations, group exercises, workbooks and handouts.